Privacy Policy

Information we collect

• Account details: your email address and password (stored securely by our sign-in system), or your Google account email if you sign in with Google.
• Order details: products ordered, totals, payment method chosen, order status and tracking numbers.
• Shipping details: the name and address you enter at checkout.
• Your saved cart, so it is available when you sign back in.
• Messages you type into the Research Assistant, which are processed to generate a reply.

How we use it

To create and secure your account, process and ship orders, verify shipping addresses, quote postage, show your order history, answer questions you send us, and meet legal obligations. We do not sell your personal information.

Who we share it with

• Shipping: your address is sent to Shippo and USPS to verify it, quote rates and create labels.
• Crypto payments: order amount and reference are sent to our PayRam payment processor. We never receive or store wallet private keys.
• Cash App, Apple Pay and PayPal payments are made by you directly in those apps; their own privacy policies apply.
• Our hosting and database providers, who store data on our behalf.
• Authorities, where required by law.

Payment card data

We do not collect or store credit or debit card numbers on this site.

Retention and security

Order records are kept for accounting and legal purposes. Access to customer data is limited to your own account and to authorized store administrators. No system is perfectly secure, but we use encrypted connections and access controls.

Your choices

You may request a copy of, correction to, or deletion of your personal information by emailing us. Some order records may need to be retained where the law requires.

Age

This site is intended only for adults aged 21 or older. We do not knowingly collect information from anyone younger.

Changes

We may update this policy; the date above shows the latest version.